The business world continues to evolve, and this includes business phone systems. The pandemic led many businesses to adapt to remote and mobile workforces. Traditional business phone systems still form the foundation for business communication, but they are expanding to incorporate the demands of both the workforce and other environmental factors.
In a hyper-competitive business environment, it is important for companies to gain any edge they can, and this means looking at the best business phone systems available, especially ones that have added communication capabilities.
More Than Just Voice
Because many companies are looking to take advantage of modern communication systems, it is critical to take a closer look at some of these additional communication methods. The pandemic made Zoom an integral part of both business and education. Now, streaming video calls and meetings have become common place. There are several different providers for these virtual meeting services, including Zoom Microsoft Teams, Google Meet, GoToMeeting, etc.
In addition to virtual meetings, group communication platforms like Slack and Skype are gaining in popularity. Viewed as a faster alternative to email, they provide for communication among various groups of people in a chat based environment. They have expanded their capabilities to include file sharing, video chatting, and they espouse the goal of making collaboration more efficient.
Business phone systems should seamlessly incorporate and facilitate communication, meetings and events on these platforms.
The Move to Unified Communications
The concept of Unified Communications signals a move toward acknowledging and incorporating the changing landscape. Unified Communications is products — equipment, software and services — that can provide and combine multiple enterprise communications channels, such as voice, video, personal and team messaging, voicemail, and content sharing. This can include control, management and integration of these channels. UC products and services can also be integrated with networks and systems, IT business applications and, in some cases, consumer applications and devices.
This allows businesses to maintain the security and integrity of their communication systems while seeking to improve efficiency and profitability. Another of the major benefits of this type of business phone system is that it is inherently flexible and scalable.
For many organizations, the major advantage that unified communications brings with it is right there in the name – “unified.” Even if an organization offered a lot of these services in the past, they were probably provided through a myriad of different vendors. One company many have provided the VoIP phone system, while another was responsible for teleconferencing. A third was responsible for video calling, and so on and so forth. Not only did this mean many different contracts and monthly bills to contend with, and it can make it difficult to figure out who you were supposed to call if something went wrong.
Unified communications systems, on the other hand, tie absolutely everything together into one simple-yet-sophisticated platform. When everything is offered by the same vendor, it’s all integrated and managed in a way that makes sure the various components are always able to work together. This applies to remote and in office workforces
This, of course, creates the most important benefit of all: a situation where you and your employees can stop worrying so much about your technology and can instead use it to do better and higher quality work for your own customers on a daily basis.
Find the Right Business Phone System
Ultimately, there are lots of companies that are deciding to make the upgrade to a modern phone system. One of the most popular options is a VoIP plan. There are a number of significant advantages that come with a business phone system that incorporates unified communication. Upgrading can help you maintain and improve your competitive position in your industry.
What options are available?
Topbusinessphonesystems.com is a leading review and research site where you can do side by side comparisons of the best business phone system providers in the industry. They have a wide array of features sets and price points. TBPS provides you information necessary to make an informed decision for your business and your unique circumstances. A visit to topbusinessphonesystems.com will set you on a path to improved efficiency and modernization in your business!
